Privacy Policy DRAFT — legal review

This Privacy Policy explains how TeleComcepts collects, uses, and protects information in connection with our billing and number-management portal and related services (the "Service").

1. Information We Collect

• Account information: business name, contact name, email, phone number, and login credentials.
• Service data: telephone numbers, call detail/usage records, routing configuration.
• Billing data: invoices, payments, balances, and payment-method details processed through our payment and accounting providers.
• Technical data: IP address, browser/user-agent, and access logs.

2. How We Use Information

• To provide, operate, and bill for the Service.
• To route and deliver calls and manage your number inventory.
• To generate and deliver invoices and process payments.
• To detect and prevent fraud, abuse, and security incidents.
• To comply with legal and regulatory obligations.

3. Third-Party Providers

We share data with service providers strictly to operate the Service, including Bandwidth (telephony/number provisioning), Intuit QuickBooks (invoicing and accounting), and our payment processor. We access your QuickBooks data via Intuit's authorized API solely to read and write your billing information on your behalf, and we do not sell your personal information. list any other subprocessors

4. Data Retention

We retain information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. set retention periods

5. Security

We use reasonable administrative, technical, and physical safeguards to protect information, including encrypted credential storage and access controls. No method of transmission or storage is 100% secure.

6. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us. add CCPA/GDPR specifics if applicable

7. Changes

We may update this Privacy Policy; the "Last updated" date reflects the latest revision.

8. Contact

Privacy questions: [email protected]